Shipping & Returns

U.S Domestic Shipping

You have the option of shipping UPS Ground, UPS 3 Day, UPS 2 Day, And UPS Next Day Air. If your order exceeds 150 lbs, your order will be delivered via freight.

Saturdays and Sundays are not considered shipping or delivery days. Please keep that in mind when counting processing and transit days.

Please allow 1-3 business days for processing before your order ships.

If you have any questions or concerns about the status of your order, please contact us at

Shipping to P.O. Boxes

If shipping to a P.O. Box, please reach out to


We have a 30 day return policy. This only applies to products purchased directly from BAREBONES. If purchased elsewhere, please contact the retailer/distributor you purchased from and follow their return policy. Returned product must be unused, and in original packaging.

To obtain return service, contact our customer service team.


Your email must include the following:

·       Barebones Order Number

·       Purchase Date

·       Items you will be Returning

The customer service team will then assign you a Return Material Authorization (RMA) number. The package must be clearly marked with your RMA number.

Please keep in mind, you are responsible for shipping cost to have your item(s) returned.


You have two options for returning your order.

1. You may select a shipping method of your choice and return to our shipping facility. Address as follows. 
Barebones Living 
c/o Mainfreight
560 Remington Blvd. 
Bolingbrook, IL 

>> Please be sure the box is clearly marked with your assigned RMA number.

2. Or our customer service team can email you a UPS return label. The cost of the label will be deducted from your refund. If you select this option, please include the weight and dimensions of the box in your original email.


After your item(s) are returned to our shipping facility, we will process your refund.

Please allow 5-7 business days for the refund to reflect on your credit card.

Promotions & Coupons

Coupon codes for a % off, cannot be combined with any other offers. Coupon codes do not apply to sale items, previous purchases, and/or the purchase of gift cards. Only one coupon code may be used per order.

*AK, HI & PR are excluded from Free Shipping Promotion.