Barebones Living FAQs

Find answers about Barebones order tracking, free U.S. shipping over $100, 30-day returns, 2-year warranty coverage, and international distributor support.

Shipping & Delivery

Free UPS Ground shipping is available for contiguous U.S. orders with a net subtotal of $100 or more (after all discount codes are applied).

This excludes Alaska, Hawaii, expedited shipping, freight deliveries, and international destinations.

We offer UPS Ground, UPS 3-Day, UPS 2-Day, and UPS Next Day Air. Orders over 150 lbs will be delivered via freight service.

Please allow 3 to 5 business days for warehouse processing on all orders, including expedited shipping, before your package carrier scans it. Deliveries are not processed or made on Saturdays, Sundays, or federal holidays.

No, we currently cannot deliver to P.O. Boxes or APO/FPO/DPO military addresses.

We do not ship direct-to-consumer (DTC) orders internationally from our U.S. store.

If you're outside the U.S., please visit our International Distributors Directory to find an authorized stockist in your region.

Returns & Refunds

Barebones offers a 30-day limited return policy for unused products in their original, undamaged packaging.

This policy applies exclusively to items purchased directly on barebonesliving.com. If purchased through a retail partner or third-party seller, please follow their respective return procedures.

Email our support team at support@barebonesliving.com with your Barebones Order Number, Purchase Date, and Item(s) to Return. Once approved, we will issue a Return Material Authorization (RMA) number and a prepaid UPS return label. We will deduct the return shipping label fee from your total refund amount.

Original shipping fees and return shipping label costs are non-refundable. Refunds are processed to your original payment method within 5 to 7 business days after the returned items pass inspection at our warehouse.

Promotions & Discounts

Only one promotional coupon or discount code can be applied per order. Percentage-off discounts, free shipping codes, and promotional offers cannot be stacked or applied retroactively to previous purchases. Discounts do not apply to sale items or gift cards unless explicitly stated.

Warranty & Product Care

We stand behind our craftsmanship. Barebones provides a 2-Year Limited Warranty covering material and workmanship defects under normal residential use and proper care. If a product is determined to be defective, we will repair, replace, or issue an equivalent item.

This warranty is voided if the product is abused, altered, improperly assembled/maintained, transferred to another owner, or used with incompatible third-party accessories. Warranty coverage expires two years from the original date of purchase.

Global B2B & Wholesale

We selectively partner with established wholesale distributors and regional retailers. If your territory is not currently represented, please submit an application on our Become a Distributor page. Please note that we do not approve partners focused primarily on 3rd-party marketplaces (such as Amazon, Walmart, or eBay)

STILL HAVE QUESTIONS

We’re Here to Help

Can’t find the answer you’re looking for? Reach out to our customer support team, we’re happy to assist with orders, product recommendations, or warranty inquiries.

FREE SHIPPING $100+

Free ground shipping on contiguous U.S. orders over $100.

2-YEAR WARRANTY

Built to last, backed by our 2-year limited warranty.

CERTIFIED B CORP®

High standards of verified social and environmental impact.