Shipping, Returns & Warranty

U.S Domestic Shipping
Shipping options include UPS Ground, UPS 3 Day, UPS 2 Day, And UPS Next Day Air. If an order exceeds 150 lbs, it will be delivered via freight.

Saturdays and Sundays are not considered shipping/delivery days. They do not count towards processing and transit timelines.

Please allow 3-5 business days for processing on all orders (including expedited shipping options) before your order ships.

If you have any questions or concerns about the status of your order, contact us at support@barebonesliving.com.

P.O. Box & Military Shipping
We do not ship to postal office (P.O.) boxes or military addresses at this time.

Barebones covers a 30-day limited return policy. Returned product must be unused and in original packaging. Note that this return policy only applies to products purchased directly from barebonesliving.com. If purchased elsewhere, please contact the retailer/distributor and follow their return policy.

How To Start A Return
Contact our customer service team by emailing support@barebonesliving.com to start your return.

Email must include the following:
• Barebones Order Number
• Purchase date
• List of requested return item(s)

Once we receive your email, the customer service team will assign a Return Material Authorization (RMA) number and provide a UPS shipping label. Associated label cost will be deducted from the final refund amount.

Please include the weight and dimensions of the return box (if different than the original) in your email exchange. We recommend returning products in the original box to reduce waste.

How To Ship Your Return
Print your return shipping label. Completely remove the old label from the original box, and tape the new label to the outside using clear packing tape. Item(s) must be dropped at a local UPS location.

Refunds will be processed after item(s) are returned to the shipping facility and inspected. Please allow 5-7 business days for the refund to reflect on the used payment method.

Only one coupon/discount code may be used per order. Coupon codes for a percentage (%) off of the total order cannot be combined with other offers. Free shipping coupon codes cannot be combined with discount codes. Coupon codes do not apply to sale items and/or the purchase of gift cards unless explicitly stated.

Promotional discounts or coupon codes cannot be applied to previous purchases.

*Alaska, Hawaii, and Puerto Rico are excluded from Free Shipping promotion.

Barebones’ products are covered by either a 2-year limited warranty or a limited lifetime warranty. Warranty information is located under “Warranty” on each product page. Third-party products (those not produced by Barebones) are not covered by the above warranties. For third-party product warranty information, please reach out to the respective party.

2-Year Limited Warranty

Warranty covers defects in material and workmanship under normal use, proper care, and maintenance of the product. Barebones will provide a replacement or item of equivalent value for any part or product found to be defective.

This warranty shall be void if the product is not used, assembled, or operated in accordance with the operation instructions provided; the product is resold or traded to another owner; components or accessories not compatible with the product have been used, or the user has abused or otherwise failed to maintain the product.

Warranty is void two years after purchase date.

Limited Lifetime Warranty

Warranty covers defects in material and workmanship under normal use, proper care and maintenance of the product. Barebones will provide a replacement or item of equivalent value for any part or product found to be defective.

This warranty shall be void if the product is not used, assembled, or operated in accordance with the operation instructions provided; the product is resold or traded to another owner; components or accessories not compatible with the product have been used, or the user has abused or otherwise failed to maintain the product.

Barebones may require proof of purchase to process a warranty claim.