Shipping policy

Policy Points

Last Updated: August 4, 2026

Please review Barebones’s shipping terms, transit expectations, and delivery guidelines below.

Free Ground Shipping on Orders $100+

Free UPS Ground Shipping applies to standard orders delivering to the contiguous United States (lower 48 states) meeting the following criteria:

  • Qualifying Threshold: Order subtotal must be $100.00 USD or more after any discount codes, promotional coupons, or rewards are applied.
  • Exclusions: Free shipping excludes expedited shipping upgrades, heavy freight items (>150 lbs), and shipments delivering to Alaska, Hawaii, Puerto Rico, or international destinations.
  • Retroactive Discounts: Promotional coupon codes cannot be applied to previously placed purchases.

Order Processing & Fulfillment Timelines

All verified orders, including those with expedited or express shipping upgrades—require warehouse processing time prior to carrier dispatch.

  • Fulfillment Origin: Orders are processed and dispatched directly from our facility located at
    265 S 5960 W, Salt Lake City, UT 84104
    .
  • Standard Warehouse Processing: Please allow 3 to 5 business days for order verification, picking, and packing before your order leaves our facility.
  • Business Days Defined: Operating days are Monday through Friday, excluding U.S. federal holidays. Orders placed on Friday evenings, weekends, or holidays will begin processing on the next business day. Saturdays and Sundays do not count toward processing or transit timelines.
  • Peak Season Timelines: Warehouse processing times may extend slightly during high-volume sales events and promotional periods.

Domestic Shipping Rates & Estimated Transit Summary

Barebones Domestic Shipping & Transit Summary
Shipping Method Order Subtotal Tier Shipping Cost Carrier Transit Time
(After Dispatch) 		Total Delivery Expectation
(Processing + Transit)
Standard Shipping $0.00 – $50.00 $9.99 3 – 7 Business Days 6 – 12 Business Days
Standard Shipping $50.01 – $99.99 $19.99 3 – 7 Business Days 6 – 12 Business Days
Standard Shipping $100.00+ FREE 3 – 7 Business Days 6 – 12 Business Days
Standard (AK, HI, PR) Any Amount Calculated at Checkout 5 – 8 Business Days 8 – 13 Business Days
UPS 2nd Day Air® Any Amount Calculated at Checkout 2 Business Days 5 – 7 Business Days (Prioritized)
UPS Next Day Air Saver® Any Amount Calculated at Checkout 1 Business Day 4 – 6 Business Days (Prioritized)
*Estimated carrier transit times begin once the package leaves our Salt Lake City warehouse and do not include the initial 3–5 business days required for order processing.

Where We Ship & Address Restrictions

  • Coverage Area: Shipments are available across all 50 U.S. states and Puerto Rico.
  • P.O. Boxes & Military Addresses: We cannot ship to P.O. Boxes or Military APO/FPO/DPO addresses. Orders submitted with a P.O. Box or APO/FPO address will be held and may be canceled.
  • International Orders: This policy applies strictly to U.S. domestic purchases made on barebonesliving.com. Direct international shipping is not available at this time.

Order Cancellations, Modifications & Address Changes

Due to automated warehouse fulfillment workflows, orders cannot be canceled, modified, or re-routed once placed.

  • Address Verification: Please verify your shipping address prior to order submission. Barebones Living is not responsible for packages delivered to incorrectly entered addresses.
  • Returned Packages: If a shipment is returned due to an invalid address or refusal upon delivery, original outbound shipping charges ($9.99, $19.99, or calculated rate) are non-refundable.

Order Verification & Fraud Security

All orders undergo automated fraud risk assessment. If an order is flagged as high-risk or fraudulent, payment will be voided, the order will be canceled, and funds will be released back to the original payment method.

Damaged, Defective, Lost, or Stolen Shipments

  • Wrong or Defective Items Received: If an incorrect item or a product with a manufacturing defect is received, please contact customer support to process a replacement.
  • Lost or Missing Packages: Carrier transit times are beyond direct control once handed over to UPS. Barebones Living is not directly liable for stolen packages marked as "Delivered" by the carrier. If a shipment is delayed or missing, contact support to initiate a carrier trace.

Questions About Your Order

For order tracking or delivery inquiries, contact the Customer Experience team:

  • Email: support@barebonesliving.com
  • Hours: Monday – Friday, 9:00 AM – 5:00 PM (MST)